🍁 Custom Group Travel in Canada

Group Travel Booked Before the Roster Is Final.

Worldgo arranges group flights, hotels, ground transfers and activities for ten or more people travelling together — sports teams, production crews, leadership retreats and incentive groups. We negotiate with airlines and hotels for your group, so you can lock in seats and rooms while your traveller list is still settling.

Call us toll-free:

1.888.236.1566

Worldgo Custom Group Travel — At a Glance

10+

Years in Canadian Travel

24/7

Emergency Support

60 sec

Call Answer Time, Business Hours

100%

Transparent, All-Inclusive Pricing

Group types

Sports Teams

Entertainment & Production

Corporate Teams

Leadership Retreats

Incentive Groups

VIP Groups

Project Teams

Conference Groups

The Challenge

Why Custom Group Travel is Different — And Why It Demands a Specialist

Many people organizing twelve or fifteen travellers never use a group booking at all. They book individual tickets, pay in full up front and absorb every roster change one passenger at a time, often without knowing that ten travellers usually qualifies for an airline group booking.

Common Pain Points

Booking individual tickets because nobody knew ten travellers can qualify for a group booking.
Paying every fare in full months before the trip, out of a budget that has not landed yet.
Roster changes after ticketing, each one handled as a separate individual change.
Flights, hotels and transfers booked by different people with no single list.
A disrupted travel day with a whole group to rebook and no one to call.

The Worldgo Difference

Group air and hotel terms negotiated with airlines and hotels for your group.
Group flights, hotels, ground transfers and activities arranged through one Worldgo team.
No separate Worldgo agency fee for routine changes or cancellations; supplier charges still apply.
In-house emergency travel support 24 hours a day, 365 days a year, with imminent travel prioritized.
Consolidated invoicing in CAD or USD, allocated to the cost centre or project you choose.

Twenty-four passengers, oversize equipment and a roster that changed twice in the final week — a normal Tuesday.

WHAT WE DELIVER

Everything Your Group Travel Program Needs

Worldgo arranges the air, the accommodation and the ground arrangements for your group, and stays reachable through travel day.

Group Flight Booking

Group flights negotiated with airlines for ten or more travellers, under each airline's group policy.

Group Hotels

Hotel rooms negotiated for your group alongside the air.

Ground Transfers

Airport, hotel and venue transfers arranged for the whole party.

Activities

Group activities booked as part of the same itinerary.

Sports Travel

Flights, hotels and transfers for teams on the move.

Incentive & VIP Groups

Reward trips and higher-touch travel for executives and guests.

Charter Where It Fits

Private charter through partner operators when scheduled service does not suit the group.

24/7 Emergency Travel Support

Group leaders and travellers call Worldgo directly when plans change.

Duty-of-Care Support

Itinerary-based traveller tracking, with risk alerts and outreach to affected travellers.

Consolidated Billing

Invoicing in CAD or USD, allocated by cost centre or project.

THE PROCESS

How Worldgo Custom Group Travel Works

Five steps from a rough headcount to travel day. The consultation carries no obligation.

Brief

Headcount range, origin cities, dates, baggage and how firm the numbers really are. A range is fine at this stage.

Negotiate

We negotiate with airlines and hotels for your group and walk you through the terms, including deposits, name deadlines and payment dates.

Hold

Seats and rooms are secured on the agreed terms while your roster keeps moving.

Names & Payment

Traveller names go in by the airline's deadline, and payment is made on the agreed dates.

Travel Day

In-house emergency travel support is available 24/7 while the group travels, with travel inside 72 hours prioritized.

PROUDLY CANADIAN

What Canadian Group Bookings Actually Involve

Group air in Canada runs on each airline’s published group policy, and passenger rights run on federal rules. Knowing both before you book saves a group organizer a lot of surprises.

Air Canada Groups

A group is ten or more passengers travelling to the same destination on the same date and flight.

WestJet Groups

Ten or more guests on the same flight, with complimentary name changes up to 24 hours before departure.

Air Passenger Protection

Federal compensation for eligible delays and cancellations is assessed per passenger, not per booking.

Licensed in British Columbia

Worldgo Travel Management Ltd. holds Consumer Protection BC licence #68258.

10+

Trusted Since 2015

Corporate travel management from Worldgo's Vancouver, Toronto and Seattle operations.

24/7

Emergency Support

Answered within 60 seconds on weekdays from 9 a.m. to 9 p.m. ET; outside those hours, a call back within 15 minutes at worst.

100%

No Contracts

No contract required to work with Worldgo, which commonly offers a transparent flat transaction fee. Pricing varies by client, booking channel and program.

Cargo arranged with the carrier three weeks out — the difference between boarding on time and negotiating at the counter.

Common Questions

Custom Group Travel — Frequently Asked Questions

Questions Canadian coaches, producers and team leads often ask before they book. Travelling to a company conference instead? See meetings and events; for recurring site rotations, see crew travel.

How many passengers make a group booking?

Ten, at both Air Canada and WestJet. Air Canada defines a group as ten or more passengers travelling to the same destination on the same date and flight. WestJet requires ten or more guests on the same flight, not counting lap-held infants under two. Below ten, you are usually buying individual tickets.

Is it cheaper to book flights as a group?

Not always. A group fare can sit above the lowest individual fare available on the day you book. What a group booking usually offers is terms built for a group: names submitted later and payment due closer to departure. For a group whose roster is not final, those terms often matter more than the fare.

Can we book before we know everyone's names?

Yes. Group bookings hold seats against a headcount, and names are submitted by a deadline set in the airline’s terms. WestJet publishes complimentary name changes up to 24 hours before departure. For teams and production crews whose lists change until the final week, that flexibility is often the deciding factor.

When is final payment due on a group booking?

It varies by airline and booking. WestJet publishes final payment 30 days before departure. Air Canada does not publish a final payment date on its public group pages. Ask for the payment schedule and name deadline in writing before you pay a deposit, so nothing arrives as a surprise.

Does Worldgo charge to change names or cancel a group booking?

Worldgo does not charge a separate agency fee for routine changes or cancellations. Airline, hotel, rail, car and other supplier penalties, fare differences, rate changes, non-refundable amounts, taxes and third-party charges still apply. Other program fees may apply depending on your setup, so confirm the airline’s group terms before booking.

What happens if our group's flight is delayed or cancelled?

Call Worldgo and rebooking starts. Our in-house emergency travel support runs 24 hours a day, 365 days a year, and travel within 72 hours is prioritized. Under Canada’s Air Passenger Protection Regulations, any compensation is assessed per passenger, and claims must be filed with the airline within one year of the delay or cancellation.

Get in Touch

Ready to Get a Group Moving?

Send us the headcount range, the cities and the dates. A Worldgo consultant will come back with group air and hotel options and walk you through the terms.

Group flights and hotels negotiated for ten or more travellers
Ground transfers and activities arranged by the same team
No separate agency fee for routine changes or cancellations (supplier charges still apply)
In-house emergency travel support 24/7
No contracts

Prefer to call? We're available now.

1.888.236.1566

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